FAQ’s

Cannabidiol (CBD) is a compound that occurs naturally in the Cannabis plant. Cannabis is thought to have many therapeutic benefits and has thus been used medicinally for thousands of years. Given its popularity and safe, non-addictive composition, CBD has become the subject of countless studies around the world. CBD is just one type of phytocannabinoid compound that can be found in the Cannabis plant.

CBD is closely related to another phytocannabinoid: tetrahydrocannabinol. Better known as THC, this compound is responsible for getting people high. CBD and THC are the most widely studied components of the cannabis plant. Both CBD and THC are thought to have significant therapeutic benefits. But unlike THC, CBD does not make you feel high when you consume it. That’s because CBD and THC have different compositions and affect different receptors within the brain and body. CBD can actually help counteract the psychoactive effects of THC. This makes CBD the perfect choice for people who want the health benefits of cannabis without experiencing the psychoactive effects of THC.

Due to DSHEA guidelines, we are not allowed to name any health conditions that may be impacted by CBD. We encourage you to do your own research, consult your doctor, and visit PubMed.gov as a source for current research involving CBD and it’s benefits. More and more research is being done to substantiate the medicinal advantages of CBD . We encourage you to talk to your doctor before you begin any new dietary or supplement regimen.

Hemp-based products containing less than 0.3% THC are considered exempt from the Federal Controlled Substances Act. Therefore, thy are currently not unlawful to distribute.

No! CBD is a phytocannabinoid that it is a non-psychoactive, non-addictive, and is shown to be incredibly safe for everyday use.

Agricultural hemp is tall with thick stocks, small leaves, and little to no flowers. Defined as a cannabis plant containing less than 0.3% THC, hemp has many contemporary uses, including textiles and oils. Hemp growers have fewer regulations to deal with than marijuana producers, so hemp production is the more common of the two.

On the other hand, Marijuana plants have distinctively shorter stalks and produce more flowers. The THC content is higher in these plants. While marijuana tends to be used recreationally, some states allow it to be prescribed medicinally. Because of the restrictions regarding marijuana, growing these plants can be much more difficult and leave a surprisingly large carbon footprint.

We want your experience to be seamless and will quickly resolve any issues with your order! Should you experience any issues please send a photo that shows the damage or describes the issue along with a photo of your invoice to: Info@flockgoods.com

If you need to request an order cancellation, please email us at  Info@flockgoods.com with the subject line “URGENT PLEASE CANCEL”. We strive to be as accommodating as possible with order cancellations! However, we are not able to guarantee an order cancellation - so please send in your request as soon as you possibly can.

**Please note that you are not able to cancel an order on your own through your account - in order to request that an order be canceled, you must contact one of our customer support specialists **

Firstly, We appreciate your order!

When it comes to locating your order, you have a few options:

1)
Whether you ordered as a guest or have an account with us - you will be emailed your order confirmation to the email that you submitted with your order - as soon as your package has been shipped, you will receive a tracking email that contains your unique tracking number. In the event that your tracking email doesn’t show up, be sure to check your junk or spam box!

Please
Note that we do have a 24-48 hour processing time. During increased traffic times, you may experience a 2-3 day processing period. We always work hard to get your order shipped out as soon as possible - we know you love your CBD!

2)
If you have an account with us - you can also track your order in the dashboard.

**
If for any reason you have not received your order confirmation or tracking past our 48 hour processing time - Please contact our customer service specialists at
info@flockgoods.com With your order number. We are more than happy to get you an updated status!**

Unfortunately, after an order has been processed, we are unable to make changes to it. We do this to avoid any higher percentage of errors in the fulfillment process, as we strive to provide the highest quality service for our customers. We appreciate your understanding.

We do not offer expedited or rush shipping at this time,l. Our apologies. Our priority option usually takes between 1-3 days. As we continue to grow, we hope to be able to expand the shipping options we can offer.

Generally, all packages are shipped out via usps within 24 hours after payment has processed. We ship during normal business hours m-f. Per our policy, please allow 24-48 hrs for fulfillment. Please note that if you order on a friday, the order will typically not ship
Until the following monday. For faster shipping, we recommend ordering towards the beginning of the work week!

All free shipping is first class 3-5 days. If you qualify for free shipping but want your product faster, you can add the priority option which upgrades your shipping speed to 2-3 days.

Once your package has shipped, you will receive your usps tracking number via the email associated with your order. Please note that your shipping time estimate (2-3 or 3-5 days) begins after your order has shipped out of our offices.